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Terms of Service

1. General regulations
1.1. Universalus sprendimai UAB (Universal Solutions), company code 300605194 (referred to below as the "Services Provider"), provides for the Customer (the Services Provider and the Customer are collectively referred to below as the "Parties") web hosting, domain name registration and the related services (referred to below as the "Services"), and the Customer uses the Services in accordance with these Terms of Service.
1.2. When starting to use the Services, the Customer acknowledges and agrees with these terms and conditions.

2. Payment information
2.1. After receiving the bill, the Customer in 7 (seven) days must pay the Fees for the Services that are set forth by the Services Provider and posted at www.ul.ee (referred to below as the "Fees for the Services"), if the Parties have not agreed otherwise.
2.2. The Services Provider reserves the right to change the Fees for the Services by giving notice to the Customer, that would be applied in the case of the renewal of the Services and if new Services are ordered.

3. Responsibilities of the Services Provider and the Customer
3.1. The Services Provider starts to provide the Services for the Customer in 1 (one) business day when the Customer fulfils the requirements set out in regulation 2.1.
3.2. Within 8 (eight) hours after receiving a notice from the Customer about a failure in the provision of the Services, the Services Provider is responsible for undertaking a set of actions to eliminate these interruptions.
3.3. The Services Provider is not responsible for storing the Customer's data after the termination of the Services.
3.4. The Services Provider is responsible for giving all rights to the registered domain name to the Customer. All domain names are registered on behalf of the Customer.
3.5. The Services Provider is not responsible for the content, the illegal software or information on the Customer's website.
3.6. The Services Provider is not responsible for the failures of the servers which are beyond the control of the Services Provider (including fire, flood, war, failure of electricity service, terrorist activities, crime and other force majeure).
3.7. All the information about the Customer that the Services Provider collects is confidential and may be provided for the third parties only with the Customer's consent, except for the cases prescribed by the laws of the Republic of Lithuania.
3.8. The Customer is responsible for providing the correct contact information and within 7 (seven) days notifying of any changes in this information.
3.9. The Customer is responsible for paying the Fees for the Services if the server resources have been exceeded.
3.10. The Customer is responsible for informing the Services Provider of noticed failure in the provision of the Services.
3.11. The Customer is responsible for not using any server-side chat scripts and not using the servers for sending mass emails (spam).
3.12. The Customer is responsible for not using the servers of the Services Provider for any activity which is directly or indirectly associated with the illegal use of copyrighted material (unauthorised distribution of music, video, software, etc.).
3.13. The Customer is responsible for not using the servers of the Services Provider for any advertising and other illegal purposes, which may infringe the rights of other users, as well as violate the laws of the Republic of Lithuania or international agreements signed by the Republic of Lithuania.
3.14. The Customer is responsible for not engaging in any activity that causes the high load on the servers of the Services Provider and that requires a disproportionate amount of resources (CPU usage, memory usage, bandwidth, data transfer rate (traffic speed), TCP connections, MySQL database connections, etc.), including, but not limited to, use of highly active scripts. The activity that causes the high load on the server is when more than 30 percent of the same type of resources (eg. CPU usage) are used up.
3.15. What concerns the relations with third parties, the Parties assumes individual responsibility. The Parties are not liable for indirect loss.

4. Operation and termination of the Services
4.1. The ordered Services are started to be provided when the Customer fulfils the requirements set out in regulation 2.1.
4.2. The Services Provider may at any time terminate the Services if the Customer breaches any provision of these Terms of Service.

5. Other regulations
5.1. All disputes arisen shall be considered in the way of negotiations. In case of not succeeding in coming to agreement in the way of negotiations, the dispute is to be resolved in accordance with the laws of the Republic of Lithuania.
5.2. The Services Provider reserves the right to make changes and additions to these Terms of Service by giving prior notice to the Customer.

If you have any questions about these Terms of Service, please contact us.
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